Learn about our cancellation options and no-refund policy. We encourage you to try our free trial before making a purchase commitment.
Last updated: 8/1/2025
All sales are final. We do not provide refunds for any subscriptions, purchases, or services. Please try our free trial before committing to a paid plan.
Log into your account and navigate to the subscription settings
Click the 'Cancel Subscription' button and confirm your choice
Receive email confirmation of cancellation with end date
Keep using paid features until the end of your billing period
All sales are final - no refunds available for any purchases
Try our service risk-free before committing to a paid plan
Cancel anytime with no fees - keep access until billing period ends
Technical issues and billing questions resolved by our team
You may cancel your Paperfold subscription at any time through your account dashboard or by contacting our support team.
Cancellations are effective immediately, but you retain access to paid features until the end of your current billing period.
No cancellation fees are charged for ending your subscription.
You can reactivate your subscription at any time with the same account credentials.
All sales are final. We do not provide refunds for any subscriptions, purchases, or services.
This includes monthly subscriptions, annual subscriptions, one-time purchases, and credits.
By purchasing our services, you acknowledge and agree to this no-refund policy.
We encourage you to try our free trial before committing to a paid subscription.
Our services are digital products that are immediately accessible upon purchase.
We provide free trials and detailed service descriptions to help you make informed decisions.
This policy allows us to maintain competitive pricing and invest in service improvements.
All terms are clearly stated at the time of purchase to ensure transparency.
If you're experiencing technical issues, our support team is available to help resolve them.
You can downgrade your subscription at the next billing cycle to reduce costs.
Consider pausing your subscription if you need a temporary break from the service.
We offer flexible subscription options to better match your usage needs.
You can upgrade or downgrade your subscription at any time.
Upgrades are prorated and charged immediately for the difference.
Downgrades take effect at the next billing cycle with no immediate charges.
Plan changes do not affect your current billing cycle end date.
Subscriptions automatically renew at the end of each billing period.
You will receive email notifications 7 days before renewal.
You can disable automatic renewal in your account settings.
Canceling automatic renewal does not cancel your current subscription.
If you notice an unauthorized charge, contact us immediately for investigation.
We will work with you to resolve billing disputes quickly and fairly.
Legitimate billing errors will be corrected, but refunds are not available for authorized purchases.
We maintain detailed transaction records for all billing inquiries.
We reserve the right to terminate accounts for violation of our terms of service.
Terminated accounts are not eligible for refunds regardless of the reason for termination.
You can request account deletion, which will permanently remove all your data.
Deleted accounts cannot be recovered and are not eligible for any compensation.
Since all sales are final, we recommend taking these steps before purchasing:
No Refunds: All purchases are final with no exceptions
Free Trial: Take advantage of our risk-free trial period
Cancellation: You can cancel anytime but no refunds will be provided
Support: We're here to help with technical issues and questions
Our support team is here to help with cancellations, technical issues, and any questions about our services:
Email: support@paperfold.io
Hours: Monday - Friday, 9:00 AM - 5:00 PM PST
Response Time: Within 24 hours for all inquiries